Hera Group delivers a fully managed Backup as a Service (BaaS) solution engineered for organisations that cannot afford data loss or extended downtime. Built on the industry-leading platforms of Cibecs, Commvault, and Veeam, our BaaS offering combines endpoint protection, enterprise workload coverage, and cloud-native backup into a single, accountable service. What distinguishes Hera Group is not merely the technology stack, but the highly qualified team of disaster recovery engineers who design, deploy, and operate every layer of the solution. With operations spanning 18 countries across Africa, Hera Group brings local presence and continental reach to the critical task of safeguarding business data .
A Tri-Platform Approach Tailored to Real Business Needs
Hera Group’s BaaS is deliberately multi-platform. No single backup product addresses every workload, and we do not pretend otherwise. Cibecs provides endpoint and user data protection, ensuring that laptops and desktops across distributed workforces are continuously backed up with policy-driven efficiency. Commvault delivers enterprise-grade backup and recovery for complex on-premises environments, including databases, applications, and virtualised infrastructure, with indexing and search capabilities that accelerate restoration. Veeam anchors our virtualisation and cloud backup layer, offering rapid recovery and verified recoverability for VMware, Hyper-V, and cloud workloads. By integrating these platforms under one service envelope, Hera Group eliminates the fragmentation that plagues organisations juggling multiple point solutions and vendors.
Disaster Recovery Engineers, Not Just Support Staff
The true measure of a BaaS provider is revealed during a recovery event, not during steady-state operations. Hera Group employs a highly qualified team of disaster recovery engineers who are not merely platform administrators but recovery specialists. They hold deep certifications across the Cibecs, Commvault, and Veeam ecosystems and possess operational experience honed across diverse African IT environments, from high-latency branch offices to hybrid cloud architectures. These engineers design recovery runbooks tailored to each client’s Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), conduct regular restore testing, and stand ready to execute failover procedures when the unthinkable occurs. This engineering depth is the reason Hera Group can credibly commit to recovery outcomes rather than merely selling backup licences.
Continental Coverage, Local Accountability
Hera Group operates in 18 countries across Africa, a footprint that provides multinational clients with consistent BaaS delivery across borders while maintaining compliance with local data sovereignty requirements . Our engineers understand the realities of African infrastructure: intermittent connectivity, varying regulatory landscapes, and the need for resilient, sometimes offline-capable, backup strategies. Whether a client operates in South Africa, Kenya, Nigeria, or any of our other active markets, Hera Group delivers the same standard of engineering rigour and the same commitment to recoverability.
Choosing Hera Group for BaaS
Backup is a commodity; recovery is a capability. Hera Group’s BaaS offering, powered by Cibecs, Commvault, and Veeam, is delivered by a team that has built its reputation on disaster recovery engineering excellence. For organisations operating across Africa that require a partner capable of protecting data at scale while providing genuine recovery assurance, Hera Group stands ready.