Hera Group delivers Disaster Recovery as a Service (DRaaS) for organisations that measure resilience not by backup success rates, but by their ability to resume operations after a catastrophic event. Built on the integrated capabilities of Cibecs, Commvault, and Veeam, our DRaaS offering transforms fragmented backup infrastructure into a coordinated recovery capability. What sets Hera Group apart is not the platform stack alone, but the highly qualified team of disaster recovery engineers who architect, test, and execute recovery operations. With operations spanning 18 countries across Africa , Hera Group brings continental reach and local accountability to the discipline of disaster recovery.
A Multi-Platform Foundation for Genuine Recovery Coverage
Effective disaster recovery requires coverage across every layer of the IT estate, not just the data centre. Hera Group’s DRaaS is deliberately engineered around three complementary platforms, each addressing a distinct recovery requirement. Cibecs protects endpoint and user data, ensuring that the files and configurations employees depend on daily are recoverable when laptops and desktops are lost, corrupted, or compromised. Commvault provides enterprise-grade protection for complex workloads—databases, applications, and virtualised infrastructurewith indexing and search capabilities that turn recovery from a hunt for tapes into a targeted restoration operation . Veeam anchors the virtualisation and cloud recovery layer, delivering the rapid restarts and verified recoverability that modern RTO commitments demand. Under Hera Group’s DRaaS, these platforms are not sold as separate products but orchestrated as a unified recovery ecosystem.
Engineers Who Own the Recovery Outcome
Disaster recovery is an engineering discipline, and Hera Group staffs it accordingly. Our highly qualified team of disaster recovery engineers are not helpdesk operators following scripts; they are recovery specialists who hold deep certifications across Cibecs, Commvault, and Veeam, and who have designed and executed recovery plans across the diverse infrastructure realities of the African continent. They translate business requirements into concrete Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), build and maintain recovery runbooks, and—critically—conduct regular, documented restore tests that prove recoverability before a real event occurs. When a client declares a disaster, these engineers execute the failover, manage the recovery sequence, and remain engaged until systems are restored and validated. This engineering ownership is what distinguishes DRaaS from backup: Hera Group commits to the recovery outcome, not merely the retention of data.
Continental Coverage, Consistent Engineering Standards
Hera Group operates in 18 countries across Africa , a footprint that enables multinational organisations to standardise their disaster recovery posture across borders while respecting local data sovereignty and infrastructure constraints. Our engineers understand the operational realities of African IT environments—variable connectivity, hybrid architectures, and the need for recovery strategies that function when primary communications are degraded. Whether a client’s operations span South Africa, Kenya, Nigeria, or any of our other active markets, Hera Group delivers the same engineering rigour and the same commitment to tested recoverability.
Why Hera Group for DRaaS
Backup vendors sell software. Hera Group delivers recovery capability. Our DRaaS offering, powered by Cibecs, Commvault, and Veeam, is operated by engineers whose expertise is measured in successful restores and validated failovers. For organisations operating across Africa that require a partner capable of protecting complex estates while providing genuine disaster recovery assurance, Hera Group stands ready.